We Welcome You With Loving Open Arms

When you are Here...You Are Family

We Welcome You With Loving Open Arms

When you are Here...You Are Family


Open Arms Hospice program works diligently to assist our clients in managing diagnosis-related symptoms to have the utmost dignified process of dying at their place of residence, where the family legacy can be passed onto the next generation. 

Our care aims to capture, body, mind, and spirit caring for the patient and the immediate family. 

Open Arms Hospice has a team, comprised of nurses, home health aides, social workers, chaplains, and volunteers. We thrive to provide the patient with all of the physician’s prescribed medication to address symptoms related to the end of life diagnosis. Our care is delivered by a team of professionals and volunteers. 

Under the direction of the patient’s physician and our medical director, the team follows a personalized plan of physical, emotional and spiritual care. 

The plan is continually reviewed and adapted to meet the patients’ changing needs.

The team includes, but not limited to:

  • A Physician to provide services complementing the attending physician care and supervising all clinical care of the patient. Assuring overall continuity of the hospice medical services; and assuring that the patient receives appropriate measures to control uncomfortable symptoms.
  • A Nurse to visit as often as needed to ease pain and relieve symptoms. The Nurse also teaches caregivers to care for the patient at home.
  • A Hospice Aide to provide personal care including bathing, changing linens and helping with housework.
  • A Social Worker to help the patient and family to cope with the stresses of the illness. The Social Worker also assists with financial and insurance issues. Connects the patient and Family to available community resources.
  • A Pastoral Counselor to advise and assist on Spiritual Issues.
  • A Volunteer who helps with a wide range of activities of daily living.

Who Qualifies for Hospice Care?

Anyone with cancer, advanced heart or lung disease, end-stage Alzheimers or Dementia, Advanced Neurological Disorders, AIDS, ALS (Lou Gehrig’s Disease), Multiple Sclerosis, or another life-limiting illness may qualify for hospice services. A registered nurse is available, if needed, to determine if a hospice referral is appropriate.

How is Hospice Care Paid For?

Medicare, Medicaid, and most private insurance plans pay for hospice services. For in-home care, room and board are the responsibility of the patient and family.                         

If you have questions about your hospice insurance benefits, please call our office  at 248-516-3978.

 How are Referrals Made?

Anyone can make a referral to Open Arms Hospice – physicians, nurses, social workers, family or friends. To qualify for hospice care, the patient’s attending physician and the Hospice Medical Director must certify that the patient has a life-limiting illness with a life expectancy of six months or less. Our staff can contact the patient’s physician to verify diagnosis and prognosis.
To make a referral, please call us at 248-979-5572. 

Physicians can fax referrals to 248-516-3979.

Our Services

  • Physician Care
  • Nursing Care
  • Social Work Services
  • Spiritual Counseling
  • Volunteer Support
  • Nutritional Counseling
  • Physical Therapy
  • Speech Therapy
  • Occupational Therapy
  • Pet Therapy
  • Music Therapy
  • Assistance with Personal Care
  • Assistance with meals and light housework.
  • Medication to alleviate symptoms.
  • Wound Care Certified Care Plans
  • Oxygen and Medical Equipment and Supplies.
  • 24-Hour Care at Home During Crisis.
  • Short Term Respite Care
  • Short Term acute inpatient care.
  • Bereavement support and grief counseling.

Opportunity to Volunteer

  • Patient companionship. Be a companion or social partner to patients or family caregivers. This role includes assisting with hobbies, such as playing cards or board games, listening to music and watching favorite movies together.
  • Caregiver relief. Provide family caregivers a much-needed break so they can run errands, attend important events, or just refresh and recharge.
  • Running errands: Help patients and families by assisting with picking up groceries as well as other household errands.
  • Light housekeeping: Assist patients and families with light household duties, such as sorting, tidying, watering plants, and other light tasks.
  • Administrative support. Volunteers also assist at Open Arms Hospice’s offices by making copies, assembling packets and mailings, making phone calls, doing data entry, filing and fundraising activities.

Contact Us

Drop us a line!

Better yet, see us in person!

We love our customers, so feel free to visit during normal business hours.

Open Arms Hospice

39500 West 10 Mile Road, Suite 101A, Novi, Michigan 48375, United States

248-516-3978 Office 248-516-3979 Fax



09:00 am – 05:00 pm


09:00 am – 05:00 pm


09:00 am – 05:00 pm


09:00 am – 05:00 pm


09:00 am – 05:00 pm





About Us

Daniela Serenity Care AFC in Walled Lake Michigan

How It All Started

It all started in 2014, when together as a family we decided to transition from our well paying jobs in corporate America by opening a small family style Adult Foster Care. The desire to serve the geriatric population and mainly residents presenting memory care difficulties soon became our calling. This new endeavor opened our hearts to provide additional care by means of hospice and palliative care. 

Open Arms from its inception has at its core the same approach to quality of service and family oriented embracing of our patients and their families. Today we have a compassionate team with over 170 years of  accumulative experience, a team with focus on the patient and the family. A professional team that works without the entanglements of sales and profit quotas set by large corporation. Our goal is to stay small enough to provide individualized, intimate and exemplary care to the patients,  their families and caregivers.