For Case Managers & Physicians

Refer a Patient

Exceptional hospice care at home can only be provided by a caring, compassionate, professional staff — and it starts with your referral.

Required Referral Documentation

  • Physician's Order for Hospice Services
  • Patient demographic face sheet
  • Medicare information
  • History and physical examination
  • Current medication list

Service Details

  • Coverage area: roughly a 30-mile radius from Novi, including west Oakland County, northwest Wayne County, and Livingston County — plus Washtenaw and Macomb counties.
  • Availability: 24 hours a day, 7 days a week, 365 days a year.
  • We accept: all eligible Medicare patients.
  • Response time: we check Medicare eligibility immediately, then send an admissions nurse to do a start-of-care assessment within one hour, up to a maximum of 24 hours.
  • Referral methods: phone, fax, or online submission below — we also pick up referral paperwork around the clock, weekends and holidays included.
  • Community liaisons: credentialed to enter multiple hospitals and healthcare facilities throughout Metro Detroit.

Ways to Refer a Patient

Phone
(248) 516-3978
Fax
(248) 516-3979
Online

Your Questions & Concerns About Open Arms Hospice, Answered